Terms of Service
Welcome to Lunar Wave. By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.
1. General
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use the website and make purchases.
2. Products & Pricing
We aim to provide accurate product descriptions, images, specifications, availability, and pricing.
We reserve the right to correct errors, update product information, change prices, or discontinue products when necessary without prior notice.
Product colors and appearance may vary slightly depending on photography, lighting, screen settings, materials, or manufacturing variations.
3. Orders
All orders are subject to acceptance, product availability, and successful payment authorization.
We reserve the right to cancel, limit, or refuse an order where reasonably necessary, including in cases of pricing errors, suspected fraud, product unavailability, or incorrect order information.
4. Payments
We accept the secure payment methods displayed during checkout.
Payments are processed through the payment services enabled on our Shopify checkout. Available payment options may vary depending on your location.
5. Shipping
Order processing and delivery times are estimates and may vary depending on the product, destination, carrier, customs requirements, and circumstances outside our reasonable control.
We are not responsible for delays caused by shipping carriers, customs authorities, severe weather, or other events outside our control.
Please review our Shipping Policy for additional information.
6. Returns & Refunds
Eligible products may be returned according to our Refund Policy.
Returned items must generally be unused, undamaged, and in their original packaging unless the product arrived damaged, defective, or incorrect.
Approved refunds will be issued to the original payment method.
7. Product Use
Customers are responsible for using products appropriately and following any instructions, warnings, care recommendations, or installation guidance provided with the product.
Home décor products should be placed, installed, and used in a manner suitable for the product and intended environment.
8. Intellectual Property
Website content, including the Lunar Wave name, branding, logos, text, graphics, layout, and original website materials, may not be copied, reproduced, distributed, or used without appropriate permission.
Third-party product images, trademarks, or other materials remain the property of their respective owners or licensors where applicable.
9. Third-Party Services
Certain services used through our website, including payment processing, shipping, analytics, and other Shopify-related services, may be provided by third parties.
Your use of those services may also be subject to their applicable terms and policies.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Lunar Wave will not be liable for indirect, incidental, special, or consequential damages arising from use of the website or products.
Nothing in these Terms is intended to exclude rights or protections that cannot legally be excluded under applicable consumer law.
11. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how personal information is collected, used, and handled.
12. Changes to These Terms
We may update these Terms of Service from time to time.
Changes will become effective when the updated Terms are posted on the website. We encourage customers to review this page periodically.
13. Governing Law
These Terms will be governed by the laws applicable to the legal entity operating Lunar Wave and the jurisdictions in which those laws apply.
The appropriate governing-law details should correspond with the actual business information provided on the website.
14. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Lunar Wave
Email: lunarwavellc01@gmail.com